Thanks for Contacting BrainBeat Thanks for contacting us! Your request has been forwarded to a representative who will get back to you as soon as possible.Feel free to call and speak with a support technician.Hours: Mon-Fri 9am-5pm ESTToll Free: 954-670-0654Fax: 954-670-0658Or send an email to greatsupport@brainbeat.com